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To contact us by email, please click on the link below. A "new message" window will open in your email tool (Outlook, Outlook Express, Mail, etc.) -- you will type your message and send your message from there. To ensure you receive a timely response with the answers and/or information requested, please provide detailed notes in your email so that our customer service representatives may best be able to assist you.


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You are very important to us and we want to be sure we address your question or issue promptly. 

  • If you wish to speak with someone by phone, call us Toll-free: (800) 545-5735.
  • If you need to report an outage call us at our 24-hour outage phone: (800) 619-5460.
  • If you would like to speak with someone in person, visit one of our offices: All offices are open 7:30 a.m. to 4:30 p.m. 
 
Contact Us Online
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Customer Service Survey       
Tell Tom
Call Us Anytime
local 334.365.6762
toll free 800.545.5735       
Contact Us by Mail
P.O. Box 681570
Prattville, AL 36068      

Visit one of our locations
Prattville :: 1802 U.S. Highway 31 36067 - Map
Clanton :: 1601 7th St. North, Suite A - Map
Wetumpka :: 637 Coosa River Pkwy - Map
Rockford :: U.S. Highway 231 - Map







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