With bank draft, your bill is automatically deducted from your checking account. It is the most convenient payment method we offer, and you never have to worry about being late with a payment.

You receive a bill as you normally would, and the amount is deducted from your bank account on the due date shown on your bill. If you have questions concerning your bill, you can call the office at (800) 545-5735 prior to the withdrawal. If you have questions or you would like to sign up for CAEC's bank draft program, give us a call.

To make sure your payments are drafted accurately, follow these tips when setting up your bank draft payments.

Online

E-Bill

Another convenient payment option for CAEC members is e-bill. Instead of receiving a paper bill, we will send your bill by e-mail at the same time of the month as you presently receive your bill. You can click a link on the e-bill to pay on-line. Please complete the form below, and we will begin sending your bill by e-mail. If you are interested in other options that make e-billing even more convenient, such as automatic checking account draft and levelized billing, be sure to check the boxes.

You can sign up for e-billing for more than one account as long as all bills are e-mailed to the same address. If you have more than three accounts that you want to switch to e-billing, please call the office or complete multiple forms.

You may call us at (800) 545-5735 for additional information.

By Phone

CAEC now gives you the option to pay by telephone anytime – even without the assistance of a Customer Service Representative. Easy-to-follow instructions guide you through the process. Simply have your CAEC member account number available as well as your credit/debit card information when you dial 1-800-545-5735 or locally at (334) 365-6762. Once the greeting message begins, you may press 2 for the Bill Payment option.

Prepay
 
CAEC members who are looking for another way to manage and pay for electricity usage will soon have a new option—prepay. Prepay is just what it sounds like. As a CAEC Member, you can have the opportunity to pay for electricity prior to its consumption.

The prepay program provides a great deal of flexibility. New members can have the option to sign up for Prepay instead of having to pay a deposit, while existing members can use Prepay to efficiently manage energy consumption. Prepay participants can make payments at any of CAEC’s service centers, by phone or through the Web. Payments are automatically applied, and notifications for daily balances and low balances can be sent a number of ways—through a phone call, text message or e-mail—at the time of day or night that you choose.

Participants can check their prepay account balance—24 hours a day, seven days a week— via Web. If you’re interested in CAEC’s prepay service or have further questions, call us at (800) 545-5735 or send us an This e-mail address is being protected from spam bots, you need JavaScript enabled to view it .

Levelized Billing